Empathy is Your Ace in the Hole to Create and Navigate Change with Customers, Colleagues and CEOs (Free)
September 29, 2022
Access link will be provided in email
Roanoke, VA 24014
Thursday, September 29
60 minutes | 12 Noon ET / 9 AM PT
Led by Dr. Deborah Gilboa
Did you know there are seven cognitive barriers to expressing empathy? Among business leaders, the struggle to express empathy effectively while pushing towards goals of sales, productivity and service, is emerging as one of their biggest challenges. Despite recognizing the need to connect with their teams as individuals, well over half of employees say they “never” or “rarely” feel that support from their boss.
As a society we’ve bought into...